Contact information

Contact OutletmallSG

We're here to help with orders, sizing, shipping and returns. Our customer service team replies to every message within 24 hours (Monday–Saturday).

📍 Business Information

Trade name: OutletmallSG
Email: outletmallsg@gmail.com
Phone / WhatsApp: +84 838 996 688
Head office: 93 Lo Duc, Hai Ba Trung, Ha Noi 100000, Vietnam
US returns center: 4314 Hawk Meadow Dr, Katy, TX 77449, United States

🕘 Customer Support Hours

Monday – Friday: 9:00 – 18:00 (GMT+7)
Saturday: 9:00 – 12:00 (GMT+7)
Sunday & public holidays: closed (emails answered next business day)

🚚 Orders & Shipping

Orders are processed within 1–3 business days; delivery takes 7–15 business days depending on destination. Free worldwide shipping on orders over $100 USD. Full details: Shipping Policy.