Contact Information
Contact OutletmallSG
We're here to help with orders, sizing, shipping and returns. Our customer service team replies to every message within 24 hours (Monday–Saturday).
📍 Business Information
- Trade name: OutletmallSG
- Email: outletmallsg@gmail.com
- Phone / WhatsApp: +84 838 996 688
- Head office: 93 Lo Duc, Hai Ba Trung, Ha Noi 100000, Vietnam
- US returns center: 4314 Hawk Meadow Dr, Katy, TX 77449, United States
🕘 Customer Support Hours
- Monday – Friday: 9:00 – 18:00 (GMT+7)
- Saturday: 9:00 – 12:00 (GMT+7)
- Sunday & public holidays: closed (emails answered next business day)
🚚 Orders & Shipping
Orders are processed within 1–3 business days; delivery takes 7–15 business days depending on destination. Free worldwide shipping on orders over $100 USD. Full details: Shipping Policy.
↩️ Returns & Refunds
30-day return policy on unworn items with tags and original packaging. How to start a return: Returns, Refunds & Cancellations.
📄 Legal
Terms of Service · Privacy Policy
Send us a message using the form below and we'll get back to you within one business day.